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Client Testimonial

What clients say about our services

Since our establishment in 2003, we have developed special relationships with many companies who acknowledge the fact that 1st Parcel Direct Ltd demonstrates a truly professional approach to the delivery of their consignment. The following Testimonials highlight a small selection of our client base:

Would you like to leave a Testimonial? Email post@1stparceldirect.co.uk

    Highly recommended – not just in business of selling, rather they care about their customers. They gave us a first class service and our project was completed on time, Thank you

    Excellent personalised service. 1st Parcel Direct has consistently proved reliable with the urgent and safe transportation of our various documents / manuscripts to Businesses / Publishers worldwide. You deserve your success.  Many thanks.
  • JOHN – Swindon
    Highly recommended – Thank you – v-efficient

    Order was received this morning and hat extra mile your business took saved the day – Our Exhibition was a major success – Just noticed that you have another business selling Exhibition equipment, only wish I noticed this before as the costs are very competitive

    Must mention this: We were in crises trying to organise a direct courier to Rolls Royce in South of France. Had to laugh when you mentioned should that not be Derby? As we are based in Derby and sending it to Blagnac France – You organised a Same-Day courier from Derby to meet your own Same-Day guy at Birmingham service station on the M6 and then boarded a plane for delivery by 09.35hrs the next day – What more praise can I give you, maybe a few orders in the future could speak volumes?

  • Paul Leeds
    Just to confirm that the goods have been received and yes it was our staff members fault for giving you our old address, parcels were moved to the correct address the following working day and before 10.30hrs as promised.

  • SUPER EVENTS – Janice - This is the second time that I have had goods from you, and I can only say that the service that I have had has been brilliant both times. I would recommend your company to anyone and will certainly be back to you the next time I need acrylic panels.  + Thanks very much, got 2nd order on Wednesday and when you told me it would, what a pleasant change when a business tells you it will arrive on the promised day and it actually arrives.

  • RAINBOW INTERNATIONAL – Tilbury Franchise
    Hi all at 1st Parcel Direct – Just thought I would take a second to thank you for the excellent service you have provided our company. Your prices are competitive and the friendly nature of people I have dealt with is a refreshing change. Keep up the good work!

  • RAINBOW INTERNATIONAL – Deeside / Chester Franchise
    Thanks again for the pallet movement, we know we can always depend on 1st Parcel Direct our local firm, to get us out of a crises - Keep up with them rivals Dave

    I am happy to write that our services with 1st Parcel Direct to date is excellent and we believe it has played a major part of our expansion.  Our collections are always regular and in several examples we have called at the last minute to organise urgent same day services and with 1st Parcel’s guidance we have even arranged movements to the clients home address or a third party as the normal business hours would not prove practical.

    Thank you and keep the good work up – Best Regards.

    We use 1st Parcel Direct because they are local, reliable and good at what they do

    “There are a number of couriers we could use but 1st Parcel Direct are reliable and they understand that they are representing our brand when they work along side us.

    As an end user in daily contact with 1st Parcel Directs representatives, I have no hesitation in recommending their services.

    As a China company we can highly recommend 1st Parcel as they offer an excellent service as they are based in the UK while we are in China, how they arrange the collection and delivery is a million dollar question, but as long as our UK customers receive their deliveries within the specified time, we do not care as we can concentrate on our business with the knowledge that they are looking after our customer base – Keep up the good work!

    1st Parcel Direct provides an efficient service which has enabled our business to offer a vast range of services to the pleasure of our customer base.

    We use 1st parcel Directs services as they not only send Next day 12am service items but arrange the logistics of our Mailing Machines to any location in Europe and at a moments notice – Highly recommended as they prove very flexible.

    All our 16 Pallets were collected and delivered using one vehicle all we had to do is ensure we had an operational fork lift at both addresses.

  • Mrs O’Grady –Adhoc customer based in Plymouth –
    Thank you for the despatch of our 7 parcels to my daughter in Perth Australia, you made the process very easy and helping us with those Commercial Invoices was a god-send – my daughter received the parcels 4 days later and she will be telling all her new friends that you can also arrange the return to the UK

    Same day parcel arrived exactly 25minutes earlier than promised – we always hear empty promises and always receive urgent parcels later with other same-day carriers – however your service was monitored and used several times with only one problem being detected so far, but who’s arguing over 35mins – we have recommended your Same-Day services to our business associates so you could be in for a Rosie future … Our action: Commercial now benefit from a 10% discount as we feel loyalty should be rewarded.

    Customer since 2004 - Thank you yet again for the speedy delivery on our Same Day items – Collected at 9am and all 5 destinations fully delivered by 12am – Will use your services again.

    Just to say that my purchaser in the Shetland Isles has received the parcels – Thank you for the packaging advice, with our robust packaging help he received the China Dog in one piece.

    Thank you for letting me know, “What a refreshing experience when a carrier tells you the delivery details rather than just taking you hard earned money”

  • WW PIPETECH – Connah’s Quay North Wales
    1st Parcel have are always our answer to the problem, they will take any package – shape – weight – size – form and have it delivered on time, at the best possible prices – They are extremely good at keeping in touch, very organised and responsive to any kind of query.

  • Helen Tyacke –
    Thank you again! Customer in Florida USA was very impressed as I told them to expect delivery Wednesday and it arrived on Tuesday!

    Very pleased with both deliveries – Thanks a lot!

  • Ebay Power Seller - John Simpson –
    Thanks for a great service and a very good price – 1 will recommend you to all!

    Lovely – Parcel delivered in Edinburgh as expected.  “Keep up the good work”

  • Dennis Boot – Tamworth
    Thanks for another successful delivery, I was and my customer was very happy with a rapid service.

  • Paul Williams – Cardiff
    Hi – The bike was collected when you said it would and delivered in Jersey (Channel Islands) a day earlier than expected!

  • WW Pipetech – Connah’s Quay North Wales
    We have used several different carriers in the past however we could not find one that allows us to post not just parcels but pallets and urgent same days – We were recommended by one of our clients and what a change when one carrier does the lot - we call at 2pm and delivery is with our customer by 10.30am – what more could you ask for?

  • GEORGE CLOTHING – Manchester
    Great Service, parcels delivered as per usual – Next challenge: I want prices for shipping 3 parcels to Singapore / France / Germany all parcels identical 35x45x66cms total weight per parcel 10kgs – George was asked to book online, he did this and collection was performed the following day.

  • PETCOP PLC – Tony
    Thank you for your constant updates – always nice when a carrier is watching my parcel movements, then updating me with “who and when accepted delivery”

    It is a real pleasure that passage of my parcels are given priority by 1st Parcel – Anyway, I hope your business goes from strength to strength – Only wish you had your operation in the States as UPS and the others treat you like a number rather than a customer.

    Thank you – Arrived right on time.  Do make the effort to get the student market; I know from my undergraduate days that it would have been a huge help.

  • HALIFAX BANK – Chester
    Thank you for getting us out of an embarrassing crises on Monday – All 15 9am items all arrived to their separate addresses around the UK on time, a couple were even delivered at 07.30am!

  • BRAMMER INTERNATIONAL – Teddington London
    All 62 parcels arrived in Germany on time – Thank you for telling us before our own customer did!

  • GIBBONS FANS – Essex
    Parcel arrived in Hong Kong as expected even with the rush to get it to arrive before the Chinese Bank Holiday close down, we have one very happy customer!

    Excellent service – will use you again.

    Cyprus parcel arrived again on time – what is the catch as this is 12 out of 12

    I have been very impressed by your company. Your service was attentive, shipment fast and the after service is second to no other courier business, many employees in other businesses would have simply just sent the product on a service they think is needed rather than what the customer wants.  I will recommend your business to others; I insist that you use this letter for any marketing that suits your company as praise is a very rare these days.

  • H SAMUALS THE JEWELLERS - What a great service, these jewellery displays are in our shop window and we have received nothing but praise. Let’s hope our sales echo this - Many Thanks

  • Dave – Llandudno North Wales - Many thanks for the excellent service and sorry about the mix up with my e-mail address.

  • Dianne – Uttoxeter - At last a company that can be flexible and only send what we want, I understand it was a major pain to split one of your pre-sealed packs but what was I going to do with the other 10 items? - Nice change as I am not used to a remarkable customer service - Sorry for the Taxman head had a bad morning.

  • ACTIVE ADVANCE - South Africa - Thanks very much that was a really good service, fast delivery and a good price for the product and delivery costs I would recommend very highly.

  • TRAVEL CONSULTANTS in Edinburgh - Amazing, all 27 parcels were delivered today!!

  • ROYAL ESTATES – Joanne
    I would like to say a big thank-you to you and your company for the speedy delivery of my Estate Agent Window Displays. I phoned to check all was OK next day as it was the first time I had ordered a pick up on the internet and was very wary of the outcome. The gentleman who dealt with my order was very courteous and advised my order would be despatched on Wed. My order arrived today in first class condition.

  • CALLUM BRANDT ASSOCIATES - Berlin - Your service remains outstanding, brilliant, and superlative

  • MOBILE SOLUTIONS - Thank you very much for the receipt and thanks for a very good service which I would recommend to any one ordering from the internet. The service was fast and very good.

  • EXHIBITION PLANNERS – Paula - You're the best! - Why aren't all companies like this!

  • KALICO PRODUCTS - Gwernaffield North Wales
    Dave – I would like to congratulate you on the first class service supplied by your company. Prices are very competitive, goods are collected promptly and we have found that they arrive at the destination usually before the ETA given.  They are tracked regularly by our selves. However it is always nice to receive an email update – Keep up the good work!

  • PIXELSTONE GRAPHICS - Just a quick e mail to say thank you very much for your prompt response to my query regarding the refund, your efficient, courteous and helpful manner has been very much appreciated. Again many thanks.


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